FAQS
Find the answers to the most frequently-asked questions about allorganic cleaning products - including how and where to use them, which ingredients are inside, and where to buy them.
General Questions
What is Organic?
Organic is a labeling term for food or other agricultural products that have been produced according to the USDA organic regulations. These standards require the integration of cultural, biological, and mechanical practices that foster cycling of resources, promote ecological balance, and conserve biodiversity. This means that organic operations must maintain or enhance soil and water quality while also conserving wetlands, woodlands, and wildlife. Synthetic fertilizers, sewage, sludge, irrigation, and genetic engineering may not be used.
All organic crops and livestock must be raised in a production system that emphasizes protection of natural resources, plant and animal health; preventative management of pests, diseases, and predators; and compliant use of allowed materials. All organic products must be protected from prohibited substances and methods from the field to the point of final sale, whether it is a raw agricultural commodity or a multi-ingredient, processed product.
What is the difference between Natural, Organic and USDA Certified Organic?
While Natural and Organic products are assumed to be minimally processed, made without harmful chemicals to support health and wellness and the environment, there is no guarantee that this is the case because there are no rules or regulations for the labelling of natural products. On the other hand, the USDA Certified Organic label requires compliance and testing against rigorous criteria for both the raw materials and the facility manufacturing the products.
Are these products certified organic under Canadian Organic Standards?
It is not currently possible to certify under the Canadian Organic Standards because they do not have a category for cleaning products.
Because of this, we use the USDA Organic Certification Program, which has been in place since 2009. Our products are made in Canada to the USDA organic standard.
Do any of your products contain GMOs?
No, Allorganic® products do not contain GMOs.
The use of genetic engineering, or genetically modified organisms (GMOs), is prohibited in certified organic products. To meet the USDA organic regulations, farmers and processors must show they aren’t using GMOs and that they are protecting their products from contact with prohibited substances, such as GMOs, from farm to table.
Do your products contain any synthetic ingredients?
No, ALLORGANIC® products do not contain synthetic ingredients.
Do you test your products on animals?
No, Allorganic® products are not tested on animals.
Are your products as effective as traditional cleaners?
ALLORGANIC® products are made from food grade ingredients in formulations that are very efficacious. Through third party independent testing, ALLORGANIC® products scored as well as most traditional and green certified products.
Are these products 100% Vegan?
Yes. ALLORGANIC® products are made from plant-based products.
Where are your products made?
ALLORGANIC® products are madeat our USDA Organic certified manufacturing facility in Peterborough, Ontario, Canada.
Do I have to store your products in any special way?
Please store in a safe area at room temperature. Do not freeze or heat over 30°C/86°F.
Is your packaging recyclable? Does your packaging contain recycled content or plant based materials?
Yes our ALLORGANIC® packaging is recyclable and contains up to 25% recycled content. Our packaging does not contain plant-based material. All of our packaging is BPA-free.
Is it necessary to rinse all surfaces after using ALLORGANIC® Disinfectant/Sanitizer?
While it is not necessary to rinse all surfaces after disinfecting them with our products, we recommend rinsing surfaces that may come in contact with food or children out of an abundance of caution.
Is the dwell time and process for disinfection and sanitization with ALLORGANIC® Disinfectant/Sanitizer?
Yes, the process and dwell time remain the same for both disinfection and sanitization.
Orders & Support
How can I place an order?
Placing an order is quick and easy. Simply browse our online store, select the products you desire, and add them to your cart. Proceed to the checkout process, where you'll provide your shipping and payment details. Once your order is confirmed, we'll take care of the rest.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.
How long will it take to receive my order?
We strive to process and ship orders as quickly as possible. After your order is placed, please allow 1-2 business days for processing. Shipping times may vary depending on your location and the shipping method selected at checkout. You can find more information about estimated delivery times on our website or contact our support team for specific inquiries.
Can I track my order?
Yes, absolutely! Once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and stay updated on its estimated delivery date. If you have any issues with tracking your order, feel free to reach out to our support team for assistance.
What if I have questions or need assistance with my order?
We're here to help! If you have any questions or need support regarding your order, our dedicated customer support team is available to assist you. You can reach out to us through our contact form, email, or phone. We strive to provide prompt and helpful responses to ensure your shopping experience with us is seamless.
Shipping & Returns
Do you offer international shipping?
Yes, we offer international shipping to many countries. However, please note that international shipping times and costs may differ from domestic shipping. Make sure to review the shipping options available for your country during the checkout process.
How long does shipping take?
Shipping times can vary depending on your location and the shipping method chosen. Typically, domestic orders within [Country] are delivered within 3-5 business days. International shipping times may range from 7-14 business days, depending on the destination. Please note that these are estimated times and delays may occur due to unforeseen circumstances or customs procedures.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days of the original purchase date. Please ensure that the product is unopened, unused, and in its original packaging for a successful return. Kindly refer to our Returns Policy on our website for detailed instructions on initiating a return.
How do I initiate a return?
Initiating a return is easy. Simply contact our customer support team with your order details and reason for return. Our team will guide you through the process and provide you with further instructions on returning the product. Please note that return shipping costs may be the responsibility of the customer, unless the return is due to an error on our part.
What if my order arrives damaged or there is an issue with the product?
We apologize for any inconvenience caused by a damaged or defective product. If you receive a damaged item or there is an issue with the product, please contact our customer support team immediately. We will gladly assist you in resolving the issue and arranging a replacement or refund as necessary.